Alef Mad
Sprache / Language
Alef Mad

Your learning journey

D1 · D2 · D3 · D4 · D5 · Find your level
D1Alphabet & first wordsUser guideD2Words & everyday lifeUser guideD3Reading & storytellingUser guideD4Understanding grammarUser guideD5Grammar & expressionUser guide
Alef Mad

Help & contact

Are D1 · D2 · D3 · D4 · D5 separate apps?

No. Alef Mad is one main app. D1 · D2 · D3 · D4 · D5 are learning levels within it. Each level has a free demo and an optional full version. If you buy all available levels, all purchased full versions are available in the same app.

Where can I try the demos?

Try one free lesson from each level here on the website. Open “Demos” to get started. There is no need to sign up or install anything. The Alef Mad app also includes free demos.

How do I unlock a full level?

On iPhone and iPad, choose “Unlock full version” at the end of a demo. You purchase that level inside the main app using Apple In-App Purchase. You do not install another app. The Windows Store listing currently describes a demo test version, with full levels not yet available. A general Android release has not yet been confirmed. See the store overview for the current status.

What does it cost?

The main app and demos are free. On iPhone and iPad, you can unlock full levels with a one-time in-app purchase. There is no subscription. The store shows the applicable price before you buy. Prices and access to full levels may vary by platform and country.

Can I restore purchased levels?

On iPhone and iPad, use “Restore purchases” with the same Apple Account. This restores access to purchased levels. Learning progress is stored separately on your device; export a progress backup before changing or erasing a device.

Can I read the documentation offline?

Yes. Download the guides as PDFs to read offline or print. Offline access in the app depends on the platform and version. Purchases, restoration and verification of unlocked content may require an internet connection.

How can I contact support?

Write to support@alefmad.com. Tell us the level, the device and what happened. Please send only the information needed to resolve your question.

Support and privacy

support@alefmad.com

We use your message only to answer and resolve your enquiry, not for advertising. The support address uses Infomaniak and forwards incoming messages to a Bluewin mailbox at Swisscom. Resolved enquiries and copies we hold are deleted within twelve months after closure, unless a legal obligation or an unresolved legal dispute requires longer retention. Read the app and email support privacy policy.

Read the app privacy policy